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Zenvia Digital

How we work

A clear process makes for a better partnership. Here is how every engagement runs, step by step.

  1. Step 1 · 30 minutes

    First call

    What we do

    Learn about your business, your customers and your goals.

    What we need from you

    An overview of what you have tried so far.

    What you receive

    A clear view of how we can help.

  2. Step 2 · 3 working days

    Audit

    What we do

    Review your website, search visibility, ads, social media and tracking.

    What we need from you

    Read access to analytics and ad accounts.

    What you receive

    A written audit with three recommended priorities.

  3. Step 3 · 2 working days

    Proposal

    What we do

    Define the scope, timelines and cost.

    What we need from you

    Your decision on scope and budget.

    What you receive

    A proposal with deliverables, dates and pricing — no surprises later.

  4. Step 4 · Week 1

    Onboarding

    What we do

    Set up tracking, access and the reporting schedule.

    What we need from you

    Admin access and a main point of contact.

    What you receive

    Working measurement before any budget changes.

  5. Step 5 · Ongoing

    Delivery

    What we do

    Build, launch and continuously improve.

    What we need from you

    Feedback and approvals within 3 working days.

    What you receive

    Work delivered on schedule, with a dedicated specialist.

  6. Step 6 · Monthly

    Reporting

    What we do

    Share progress and plan the next month.

    What we need from you

    30 minutes for a monthly review call.

    What you receive

    A clear report and a plan for the month ahead.

Frequently asked questions

Usually within 5 working days of signing the proposal.

Ready to take the first step?

Get Free Audit